Talk to our team, read quick tips, or ping us on Telegram. We’re here to make your experience smooth and fun.
For urgent help, message our admins on Telegram. You’ll reach a real human from the core team.
Tip: include your username and a brief description. Screenshots help.
Prefer writing a longer message? Send us a detailed note and we’ll follow up.
Attach logs or order IDs if relevant.
A playful preview of how our admins greet you. Try sending a message below.
Online casinos have grown rapidly, and with growth comes the need for clear, reliable support. At SISTANBET, we design our contact flow to be simple: if anything feels off, you can ping our admins on Telegram at @Xemerra. That’s the quickest path to a real human who can check logs, confirm details, and guide you to a fix.
Crypto payments, browsers, and devices behave differently. When you send a message, include what you were doing, what you expected, and what happened instead. A short screen recording or a couple of screenshots often reduces the back‑and‑forth dramatically. If you’re contacting us about an account‑related question, share your username, approximate time of the event, and the device/browser you used.
Some players prefer email for longer messages. That’s perfectly fine. You can write to support@sistanbet.com. If you’re troubleshooting something time‑sensitive, Telegram is still the best first step—send a brief note there and we’ll coordinate follow‑ups as needed.
Our co‑founders and CEOs, Amirmohammad and Mmd, care deeply about clarity. The goal is to let you focus on what matters most: enjoying the games. If you’re new to crypto, remember a few basics: never share private keys or seed phrases; verify that you’re messaging the official handle; and when in doubt, ask us to confirm.
Whether you’re here for entertainment or to explore new payment rails, we’ll stay close to the details. Share what you see—we’ll take it from there. And if you ever need a direct line, once again: Telegram → @Xemerra.